We hope you love your purchase from Boca Celebrity Boutique! However, if you are not satisfied with your purchase, we offer either an exchange or store credit.
Instructions for Exchanges:
1. Email firstname.lastname@example.org to request an RMA . (All return packages MUST be accompanied by an RMA form)
2. Once a tracking number is obtained, please email the tracking info to email@example.com. (If an exchange is sent without an RMA, it will be returned to the sender)
3.Please allow 2 weeks for us to process your exchange (We will update the order when the return is received and you will receive a confirmation email)
Boca Celebrity Boutique Online Purchase Return Policy — All items must be returned to us in their original, unworn, unwashed, and smoke-free condition. If applicable, all items must be returned with their original tags and accessories (including removable belts, straps, brooches, etc.).
Returns/exchanges are not accepted on sale items, jewelry, hair accessories, Body Firming Gel, Waist Trainers, Corsets, hosiery, swimwear, intimates, accessories or handbags. No refunds will be given, only store credit within 7 days of shipped date. Shipping is non-refundable (cannot be applied for in-store credit). The customer is responsible for all shipping and handling fees for returned items.There is a 20% restock fee applied to all returns. In the case of a damaged item: We will happily replace any item that you received damaged! However we do NOT give refunds under those circumstances.
Returns without an RMA for will be rejected.